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jx2638
Member
Username: jx2638

Post Number: 91
Registered: 2-2008
Posted on Sunday, February 07, 2016 - 11:02 am:   Edit Post

Hi All,
What are the procedures for shipping an instrument back to Alembic for a general overhaul. Do I contact Mica first? Are you put into a queue? Can anyone estimate a ballpark turnaround time? I searched this topic and didn't find anything. Thanks so much.
stephenr
Intermediate Member
Username: stephenr

Post Number: 165
Registered: 9-2014
Posted on Sunday, February 07, 2016 - 11:16 am:   Edit Post

Suggest you call. Generally the easiest way to get hold of Mica but for general questions Mary would also be able to help you. Email works, too, but the response time may be slower.
enzo
Senior Member
Username: enzo

Post Number: 557
Registered: 4-2009
Posted on Sunday, February 07, 2016 - 7:58 pm:   Edit Post

Definitely call first, discuss what you want to be done to the bass, then ship when you're ready. Turnaround varies based on the work you're requesting, if there's electronic work involved etc.
edwin
Senior Member
Username: edwin

Post Number: 2182
Registered: 5-2002
Posted on Monday, February 08, 2016 - 8:26 am:   Edit Post

In the past, I've taken the opportunity to call in advance and set up a time to go there in person. It's worth the trip.
jx2638
Member
Username: jx2638

Post Number: 92
Registered: 2-2008
Posted on Monday, February 08, 2016 - 2:38 pm:   Edit Post

Thanks for the tips. This is a Further guit...I'm proud to say. Edwin, so if you set an appointment they will work on it as you wait?
mica
Moderator
Username: mica

Post Number: 8801
Registered: 6-2000
Posted on Monday, February 08, 2016 - 8:12 pm:   Edit Post

Let me know what's up with your guitar and we can schedule a time for it to visit if needed. Depending on the nature of the work, we can sometimes get the job completed while you wait, or we might send you to lunch and you can pickup it up later in the afternoon.
slawie
Senior Member
Username: slawie

Post Number: 851
Registered: 8-2002
Posted on Tuesday, February 09, 2016 - 2:01 am:   Edit Post

That's what we did. Best day ever! I have a copy of the original hand drawn Series I schematics that Ron gave to me. Best day ever. My bass was fixed after a couple of years limping through my repair attempts. Best day ever. Had a tour of the factory and met all the folks. Best day ever. Flailed away at some basses in the showroom. You get the idea
Personal experiences may vary.
Slawie
hammer
Senior Member
Username: hammer

Post Number: 852
Registered: 9-2009
Posted on Tuesday, February 09, 2016 - 4:07 am:   Edit Post

Not to be a killjoy about the visit or to state the obvious but the "while you wait" part of the equation is going to be determined by what you mean by a general overall. It's one thing to replace a tailpiece, bridge, or faulty PU quite another to add front LEDS, replace the electronics, add controls, etc.

There is no question, however that a visit is well worth the time and cost even if it just results in your dropping off your Further and the folks at Alembic shipping it back to you at a later date.
jx2638
Member
Username: jx2638

Post Number: 93
Registered: 2-2008
Posted on Tuesday, February 09, 2016 - 8:08 am:   Edit Post

Thanks again for the great feedback. I PM'd Mica this morning. The notion of a visit is very exciting!
stephenr
Intermediate Member
Username: stephenr

Post Number: 173
Registered: 9-2014
Posted on Monday, February 15, 2016 - 10:03 am:   Edit Post

Headed up to Santa Rosa tomorrow morning to bring my 78 Series I five-string in for proper documentation. Mica told me a couple of years ago there are no existing build sheets or pictures for many of the earlier instruments.

When I set up the appointment I asked about having a master volume installed and Mica told me they could do it while I went to lunch. Seemed like the perfect time to get it done. Looking forward to the visit!
jx2638
Member
Username: jx2638

Post Number: 95
Registered: 2-2008
Posted on Friday, February 19, 2016 - 11:25 am:   Edit Post

Would love to hear how your trip went...including what you had for lunch!

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