Activators output jack

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Author Message marcschilp Junior Username: marcschilp Post Number: 12 Registered: 1-2011 Posted on Sunday, June 30, 2013 - 11:31 am:    Hi there, just curious if Mica is still in business; i ordered and paid for a switchcraft output jack a month ago( alembic#54), but won't get any goods/reply whatsoever, none at all. Is it common to wait for a month? Is my money gone? Thanks, grtz, Marc hammer Advanced Member Username: hammer Post Number: 372 Registered: 9-2009 Posted on Sunday, June 30, 2013 - 4:43 pm:    Have you attempted to contact anyone at Alembic since your order? Being a small company it's possible they are waiting for the part. Although it has sometimes taken a few phone calls to reach someone when Ive had questions or needed something, they have always provided great service. marcschilp Junior Username: marcschilp Post Number: 13 Registered: 1-2011 Posted on Monday, July 01, 2013 - 7:41 am:    I mailed several times, i've got all the time they need, just answering my mail is all i ask. Let''s wait a little while longer.. hammer Advanced Member Username: hammer Post Number: 373 Registered: 9-2009 Posted on Monday, July 01, 2013 - 10:19 am:    I'd suggest calling if possible. I've always had a more immediate response when that was the tactic I took. Sorry for your having to wait so long. marcschilp Junior Username: marcschilp Post Number: 14 Registered: 1-2011 Posted on Tuesday, July 02, 2013 - 9:48 am:    Hi Mica, thanks for your reply! I replied your first mail several times ,the #54 number, only the last time i wrote a new ""Help""mail, with another number to check whether my first mailings eventually ended up as spam? Still no input jack, that's why i got a little nervous :-) Grtz, Marc marcschilp Junior Username: marcschilp Post Number: 15 Registered: 1-2011 Posted on Monday, July 08, 2013 - 12:55 pm:    Ok, 7 july today, no mail, no jack..