Activators output jack Log Out | Topics | Search
Moderators | Register | Edit Profile

Alembic Club » Owning an Alembic » Troubleshooting » Activators output jack « Previous Next »

Author Message
marcschilp
Junior
Username: marcschilp

Post Number: 12
Registered: 1-2011
Posted on Sunday, June 30, 2013 - 11:31 am:   Edit Post

Hi there, just curious if Mica is still in business; i ordered and paid for a switchcraft output jack a month ago( alembic#54), but won't get any goods/reply whatsoever, none at all. Is it common to wait for a month? Is my money gone? Thanks, grtz, Marc
hammer
Advanced Member
Username: hammer

Post Number: 372
Registered: 9-2009
Posted on Sunday, June 30, 2013 - 4:43 pm:   Edit Post

Have you attempted to contact anyone at Alembic since your order? Being a small company it's possible they are waiting for the part. Although it has sometimes taken a few phone calls to reach someone when Ive had questions or needed something, they have always provided great service.
marcschilp
Junior
Username: marcschilp

Post Number: 13
Registered: 1-2011
Posted on Monday, July 01, 2013 - 7:41 am:   Edit Post

I mailed several times, i've got all the time they need, just answering my mail is all i ask.
Let''s wait a little while longer..
hammer
Advanced Member
Username: hammer

Post Number: 373
Registered: 9-2009
Posted on Monday, July 01, 2013 - 10:19 am:   Edit Post

I'd suggest calling if possible. I've always had a more immediate response when that was the tactic I took. Sorry for your having to wait so long.
marcschilp
Junior
Username: marcschilp

Post Number: 14
Registered: 1-2011
Posted on Tuesday, July 02, 2013 - 9:48 am:   Edit Post

Hi Mica, thanks for your reply! I replied your first mail several times ,the #54 number, only the last time i wrote a new ""Help""mail, with another number to check whether my first mailings eventually ended up as spam?
Still no input jack, that's why i got a little nervous :-) Grtz, Marc
marcschilp
Junior
Username: marcschilp

Post Number: 15
Registered: 1-2011
Posted on Monday, July 08, 2013 - 12:55 pm:   Edit Post

Ok, 7 july today, no mail, no jack..

Add Your Message Here
Post:
Username: Posting Information:
This is a private posting area. Only registered users and moderators may post messages here.
Password:
Options: Enable HTML code in message
Automatically activate URLs in message
Action:

Topics | Last Day | Last Week | Tree View | Search | Help/Instructions | Program Credits Administration