| Author | Message | ||
| bass_man_dk
New Username: bass_man_dk Post Number: 9 Registered: 11-2005 |
Ok so I sent my PF-6 card in for service and got an email from Mica over two months ago confirming they received it. Since than I've sent about ten emails only one was replied more than a month ago from Mica saying that she's not sure when I should expect it back but that she'll find out and write me back, nobody did. I also called in (long distance) about three weeks ago but it was lunch and I was told they'd call me back but nobody called. I haven't been able to play (well plugged in that is) my Alembic for two and a half months now and I have no idea when i could expect to again. I just want to know what's going on? I want my card back PLEASE Dan | ||
| bass_man_dk
New Username: bass_man_dk Post Number: 10 Registered: 11-2005 |
nothing? | ||
| bass_man_dk
Junior Username: bass_man_dk Post Number: 11 Registered: 11-2005 |
nothing? | ||
| adriaan
Senior Member Username: adriaan Post Number: 1908 Registered: 6-2002 |
Your best bet for urgent matters is to call them on the phone. | ||
| mica
Moderator Username: mica Post Number: 5377 Registered: 6-2000 |
This card was in pretty bad shape. Ron has completed the repairs and we expect to ship it you Monday. | ||
| davehouck
Moderator Username: davehouck Post Number: 6725 Registered: 5-2002 |
Cool! Thanks Mica!! | ||
| bass_man_dk
Junior Username: bass_man_dk Post Number: 12 Registered: 11-2005 |
Ok So I've waited another three weeks and still no card. When the card was sent to alembic with the most basic shipping it took three days. What happened to it? Dan | ||
| mica
Moderator Username: mica Post Number: 5418 Registered: 6-2000 |
I'll find out the details when I'm at the office on Monday. We usually use airmail to ship to your region, but I will confirm the method and the ship date for you. |
