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edmouk
New
Username: edmouk

Post Number: 1
Registered: 2-2009
Posted on Sunday, March 22, 2009 - 8:28 am:   Edit Post

Hi everyone,

As I've had some issues with the preamp card of my Series I bass, I decided to send it some 2 months ago (January 26th) to Alembic's for mending, after getting an email from the Alembic Help Desk from which I followed every indication about how to proceed when sending such an item from France to USA.
I thought it would take at least 10 days before it gets delivered.
But unfortunately, I haven't had any news ever since, even after sending 3 emails to Alembic asking if they had received the preamp card.
So I decided to complain to my local post office thinking the package had been lost. But last Friday, I received a letter from the same post office informing me that the US local post office had confirmed the delivery to Alembic Inc. Therefore, I cannot claim for refunding from insurance.
Please, if someone from Alembic reads this message, would you mind helping me and confirming (or not) that you received the preamp card from my Alembic Series 1 (serial number 77-617) ?
Thanks in avance.
Best regards.

Fabien
davehouck
Moderator
Username: davehouck

Post Number: 7768
Registered: 5-2002
Posted on Sunday, March 22, 2009 - 1:55 pm:   Edit Post

Hi Fabien; you might want to try calling. The number is listed here. I think the best time to call is between 10:00am and 4:00pm Pacific Daylight Savings Time.
edmouk
New
Username: edmouk

Post Number: 2
Registered: 2-2009
Posted on Monday, March 23, 2009 - 8:15 am:   Edit Post

Thanks very much for your help Dave.
I guess this is the best way to get news.
I'll to practice a bit of spoken English before calling ! ;-)

Thanks
davehouck
Moderator
Username: davehouck

Post Number: 7778
Registered: 5-2002
Posted on Monday, March 23, 2009 - 10:07 am:   Edit Post

It appears that Mica will be away from the office for a few days; so you may want to wait until Thursday or Friday before calling. More time to practice!
edmouk
New
Username: edmouk

Post Number: 3
Registered: 2-2009
Posted on Tuesday, March 24, 2009 - 10:07 am:   Edit Post

Hi again Dave

I guess I won't need to call them as I've just checked my credit card bank account and it shows a debit from Alembic CA for my preamp card.
I guess I now just have to wait and check my letter box ! Good news !

Thanks again for your help
leonard
New
Username: leonard

Post Number: 1
Registered: 12-2007
Posted on Tuesday, March 24, 2009 - 3:28 pm:   Edit Post

Hi!For 3 days I'm trying to contact Alembic by the phone,but nobody answering!
I need to order ASAP some parts(i need this part before apr. 5th) for Alembic Rogue
I'm not shure about name of this part -it is round,red cylinder,with markings 015-(probably capacitor).It's sitting right on top of 2-way switch.I will send you a picture of that broken part.I would like to know-what kind of part is it and how to contact to Alembic to order it?
Thank you,
Best regards
Natalia Ochagovabroken part
davehouck
Moderator
Username: davehouck

Post Number: 7783
Registered: 5-2002
Posted on Wednesday, March 25, 2009 - 8:25 am:   Edit Post

Hi Natalia; as alluded to above, Mica, Susan and Mary have been focused on a non-work related issue that has taken them away from the office for the past several days. While this issue is still on-going, it appears to me at the moment that some aspects of the issue have been resolved and that tomorrow, Thursday, may be a good time to call.
leonard
New
Username: leonard

Post Number: 2
Registered: 12-2007
Posted on Wednesday, March 25, 2009 - 5:03 pm:   Edit Post

Thank you,Dave!
leonard
New
Username: leonard

Post Number: 3
Registered: 12-2007
Posted on Wednesday, March 25, 2009 - 5:27 pm:   Edit Post

By the way!Can someone tell me,what is the name for that small red cylinder part,with markings 015?Is that a capacitor?I'm trying to help to my friend,who has Alembic in Russia and has a problem with that broken part...Thanks!!!
Natalia
slawie
Member
Username: slawie

Post Number: 67
Registered: 8-2002
Posted on Thursday, March 26, 2009 - 7:34 pm:   Edit Post

It is a resistor. Take it out and over to an electronics dude. They should be able to measure it with an Ohmmeter and give (sell) you a suitable replacement.

slawie
cntrabssn
Junior
Username: cntrabssn

Post Number: 46
Registered: 6-2002
Posted on Thursday, March 26, 2009 - 8:56 pm:   Edit Post

Hello Natalia,

That part is capacitor, as you thought. It's an axial lead type with a value of .015uF. It may be a polystyrene cap, but I'm not sure about that. Here's a related thread:

http://alembic.com/club/messages/394/51966.html

- nate.
slawie
Member
Username: slawie

Post Number: 68
Registered: 8-2002
Posted on Friday, March 27, 2009 - 1:42 am:   Edit Post

D'Oh
slawie
mica
Moderator
Username: mica

Post Number: 5984
Registered: 6-2000
Posted on Friday, March 27, 2009 - 6:13 am:   Edit Post

Natalia got a hold of me yesterday afternoon. There's a little care package on its way today.
fc_spoiler
Senior Member
Username: fc_spoiler

Post Number: 830
Registered: 5-2006
Posted on Friday, March 27, 2009 - 7:44 am:   Edit Post

Any chance on email reply? ;-)

I would like to see some extra Maple & Ebony in one of the two huge glue presses :-)

(Message edited by fc_spoiler on March 27, 2009)
fc_spoiler
Senior Member
Username: fc_spoiler

Post Number: 832
Registered: 5-2006
Posted on Thursday, April 09, 2009 - 1:10 pm:   Edit Post

Mica?

Let's get this started asap ;-)
fc_spoiler
Senior Member
Username: fc_spoiler

Post Number: 844
Registered: 5-2006
Posted on Thursday, April 16, 2009 - 9:12 pm:   Edit Post

It's been about 5 months since my first request for a quote now, realy getting on my nerves...

Did you get my mails?
mica
Moderator
Username: mica

Post Number: 6054
Registered: 6-2000
Posted on Thursday, April 16, 2009 - 9:23 pm:   Edit Post

Hmmm.. You should see one in your inbox tonight, even before your last post. Please let me know if you've received it. The message is from my mom, Susan.
fc_spoiler
Senior Member
Username: fc_spoiler

Post Number: 845
Registered: 5-2006
Posted on Friday, April 17, 2009 - 7:31 am:   Edit Post

I just got the quote from Edwin, thanx!

The email adres on the quote is wrong ;-)

Says: fclandtsra, must be: fclandstra

I am sure this is going to be a killer bass and worth the wait :-)
mica
Moderator
Username: mica

Post Number: 6057
Registered: 6-2000
Posted on Friday, April 17, 2009 - 10:35 am:   Edit Post

Well, that would explain the lack of emails from me - but fclandtsra must be wondering why I am sending them quotes on fancy guitars since the message was not returned. Ha!
davehouck
Moderator
Username: davehouck

Post Number: 7897
Registered: 5-2002
Posted on Friday, April 17, 2009 - 11:28 am:   Edit Post

You would think that fclandtsra would eventually break down and just order the bass.
fc_spoiler
Senior Member
Username: fc_spoiler

Post Number: 846
Registered: 5-2006
Posted on Friday, April 17, 2009 - 11:30 am:   Edit Post

:-)

Just sealed the deal with Edwin :-) :-)

I had to let go of one option due to lack of budget, but I know it's going to be awesome.

From the quote:
**JPJ pickups with on/off switch/ 2-way Q switch for each
pickup/ Master Volume/ Mono out

I did specify Filters + 2-way Q switch, I guess that's a slip of the keyboard?
davehouck
Moderator
Username: davehouck

Post Number: 7899
Registered: 5-2002
Posted on Friday, April 17, 2009 - 11:39 am:   Edit Post

Congrats!!!

My guess is that Q switches don't come without filters, so I'm thinking slip of the keyboard. But you might want to shoot her an email to confirm.
edmouk
New
Username: edmouk

Post Number: 4
Registered: 2-2009
Posted on Monday, June 15, 2009 - 1:21 pm:   Edit Post

Hi there !
Still no news of my preamp card... :-(
Hope it's not got lost.
davehouck
Moderator
Username: davehouck

Post Number: 8191
Registered: 5-2002
Posted on Tuesday, June 16, 2009 - 9:11 am:   Edit Post

Fabien; I'll try to contact Mica.
mica
Moderator
Username: mica

Post Number: 6179
Registered: 6-2000
Posted on Tuesday, June 16, 2009 - 9:58 am:   Edit Post

I contacted Fabien yesterday by email. He should have his card very shortly.
davehouck
Moderator
Username: davehouck

Post Number: 8192
Registered: 5-2002
Posted on Tuesday, June 16, 2009 - 2:43 pm:   Edit Post

Thank you Mica!
jazzyvee
Senior Member
Username: jazzyvee

Post Number: 1539
Registered: 6-2002
Posted on Tuesday, June 16, 2009 - 3:08 pm:   Edit Post

Hi Mica, since you are around. Any chance you could get that information to me asap as I need it before middle of next week.

Regards
Jazzyvee
mica
Moderator
Username: mica

Post Number: 6180
Registered: 6-2000
Posted on Tuesday, June 16, 2009 - 3:41 pm:   Edit Post

Hi Vince, Your email arrived while I was at lunch. I'll send you the RVI asap.
edmouk
New
Username: edmouk

Post Number: 5
Registered: 2-2009
Posted on Wednesday, June 17, 2009 - 2:19 pm:   Edit Post

Thanks very much to both of you, Dave and Mica !
Great to hear from you.
I'll send a post when the preamp is delivered.

Best regards.
edmouk
New
Username: edmouk

Post Number: 6
Registered: 2-2009
Posted on Thursday, June 25, 2009 - 1:54 am:   Edit Post

Hi,

The preamp card and the jack socket were delivered today. Dave and Mica, thanks very much again for your help.
One last thing, please, do you know if I can find a link on the Alembic forum showing a wiring diagram of a S I jack socket (mono or stereo)?
Thanks in advance.
edmouk
New
Username: edmouk

Post Number: 7
Registered: 2-2009
Posted on Thursday, June 25, 2009 - 2:37 am:   Edit Post

I think I've found what I need here :
http://alembic.com/club/messages/16271/29811.html?1152754164

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